How did you hear concerning the Come up® Platform?
I realized about it from Fb however was utilizing one other platform prior, so I appeared into Come up, and found nothing however fantastic issues concerning the Come up® Platform.
How lengthy have you ever been utilizing the Come up® Platform?
A couple of 12 months! I actually simply thought of it—and it’s loopy—it’ll be a 12 months in Might. Working from residence has been nice for me as a result of I used to be identified with RA. I simply couldn’t take the ache I had in my fingers and toes anymore, which is why I appeared into working from residence.
The Come up® Platform has been extraordinarily helpful to me as a result of I’ve been capable of assist my different half with duties and never undergo as badly as I used to be. It’s a terrific factor—and utilizing the Come up® Platform permits us to be enterprise homeowners.
What do you want most concerning the Come up® Platform?
The factor that I really like most concerning the Come up® Platform is that I’ve been capable of construct my very own enterprise and construct it at a tempo that I can deal with the place I’m not throwing an excessive amount of at myself whereas servicing.
It has been a course of this final 12 months and it’s nonetheless not absolutely underway. I’m within the technique of constructing tutorials for brand new brokers who don’t have expertise in customer support. I imagine that any brokers who present service on the Come up® Platform will profit from it. I’m additionally presently servicing the house enchancment provider shopper and am in certification for one more one.
What do you want most about servicing the house enchancment provider?
The truth that the hours are there, and I can do what I really like doing: aiding clients.
I’ve been capable of put my very own little contact on issues and contact the hearts of consumers that decision with out having to be head to head with them. The truth that I can nonetheless assist folks whole-heartedly and know that they’re glad and appreciative means a lot—as a result of we get clients who’ve issues about deliveries, and we will make it proper for them.
The truth that the purchasers have a constructive expertise with customer support—you already know, they get a stay individual, and we get to assist them—is nice.
Why do you assume you linked so nicely with residence enchancment provider?
I imply, the truth that I’ve been capable of assist folks, which is what I really like doing—and I’m identical to my father—I’ll exit of my approach to assist somebody.
I can nonetheless do this with my well being issues and understand it’s appreciated whereas I’m doing the correct factor for the client.
The truth that I can contact somebody’s life and present them that there are individuals who do care is fantastic.
How has your use of the Come up® Platform improved your life personally and professionally?
Effectively, my different half has gotten us two English Bulldogs. I can nonetheless be residence with them—on a regular basis—which has been very helpful. They—in addition to my youngsters who’re my coronary heart and pleasure—are my life.
Has there been a time whereas servicing that you just really feel you may have positively impacted somebody’s day or life by offering glorious customer support or help? Please inform us about it.
Completely! Throughout Christmas time, I had a buyer name about their package deal.
Their package deal was delivered, nevertheless it was positioned within the driveway. The shopper—not realizing it was within the driveway—ran it over.
It ended up being Christmas decorations that he wished to place exterior for his youngsters.
This single father was doing every little thing he may to point out his youngsters every little thing that Christmas was about, and to me, that may be very old- vogue—identical to how I used to be raised, so I did every little thing I may to repair the state of affairs and have these packages resent out to him the following day—and, you already know—assist him make his child’s Christmas!
It really makes me get teary-eyed as a result of it touched me in a approach that I by no means thought my coronary heart may very well be touched.
Understanding I may assist a single father do what my father did for me simply touched me in methods you’ll by no means perceive.
The truth that I used to be capable of be part of that….
It’s one thing that can be with me for a lifetime.
Do you may have any recommendation for individuals who are new to utilizing the Come up® Platform?
Step exterior of your consolation zone. It’s scary initially, however when you’re over the concern, it’s so helpful! I additionally turned excellent mates with most of the folks I used to be in school with.
Is there anything you prefer to others to know concerning the Come up® Platform?
I imply, is there something to not love?
To have the ability to keep residence, for me to be with my canine—there are mother and father who might be residence with their youngsters—that could be a fantastic factor! The Come up® Platform is giving folks again alternatives they didn’t assume that they had anymore, particularly after every little thing that occurred through the pandemic. That is additionally the rationale I turned a Service Accomplice: to let folks know that there are nonetheless alternatives on the market—and we simply occur to be very fortunate that we get to service Fortune 500 firms! It’s additionally good to know that the Come up® Platform is desirous to know what’s going on with its Service Companions—and that offers me a very good feeling!
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