December 18, 2023
Staffing companies are optimistic about implementing synthetic intelligence however unclear on which kind to make use of, in line with a brand new SIA report on how organizations intend to make use of automation.
Practically all staffing companies surveyed, 94%, anticipate utilizing AI in some type throughout the subsequent 5 years, in line with the North American Staffing Firm Survey 2023, printed in December. But nearly half, 45%, say they don’t know what sort they might undertake, the report confirmed.
Among the many companies that do have particular plans, 42% stated they meant to make use of generative AI, whereas 31% intend to make use of machine studying and 30% plan to make use of pure language processing.
Bigger staffing companies have extra concrete plans, the survey confirmed. Greater than half of companies with income exceeding $100 million, 59%, stated they plan to make use of particular kinds of AI. This makes them “probably the most intentional relating to its use,” wrote Jon Osborne, VP of strategic analysis, who authored the report.
About 56% of data know-how companies plan to make use of a minimum of one type of AI. In distinction, simply 40% of business companies have particular plans.
Anticipated Advantages
Relating to how staffing companies anticipate to profit from AI, 76% anticipate it to reinforce operational effectivity, 67% say it’s going to assist them to automate repetitive duties to reinforce effectivity and 60% say it’s going to enhance candidate sourcing/screening/evaluation.
“Most staffing companies have been automating components of their enterprise processes, on each the non permanent and everlasting employee aspect and on the client consumer aspect,” Osborne wrote.
Nonetheless, the examine confirmed a distinction between automating for either side. On the employee aspect, the common share of automated processes was 53% final yr. In distinction, it was simply 29% on the client aspect.
-Henry Liu
